frequently asked questions

PRODUCT

Q.What flavors are available from COFFEE-MATE® natural bliss®?

A. COFFEE-MATE® natural bliss® currently comes in four delicious varieties that allow you to add your flavor, naturally: Sweet Cream, Vanilla, Hazelnut, and Cinnamon Cream.

To read about our other COFFEE-MATE® products in greater detail, please visit our Products Section.

Q.What is natural flavor?

A. A natural flavor is a substance obtained from plant or animal sources that provides the characterizing flavor for a food. For example, the natural flavors used in Coffee-mate® natural bliss® consist of extracts from organic certified vanilla sourced from Madagascar, cinnamon oils from Asia, extracts of hazelnuts sourced from the US, and dairy ingredients obtained from cream sourced in the USA.

Q.What sizes are available from COFFEE-MATE® natural bliss®?

A. COFFEE-MATE® natural bliss® Liquid is available in 16 fl. oz.

Q.Does COFFEE-MATE® natural bliss® have recipe suggestions?

A. We do have some great recipes with COFFEE-MATE® natural bliss® for you to enjoy, click here.

Q.Is the dairy in COFFEE-MATE® natural bliss® organic?

A. COFFEE-MATE® natural bliss® is made with Grade A, homogenized milk and real cream. We do not use organic dairy products.

Q.Is it necessary to shake COFFEE-MATE® natural bliss®?

A. Due to the nature of the product, we recommend shaking it prior to opening for the first time. However, just give the bottle a gentle swirl after opening to avoid spills.

Q.What is COFFEE-MATE® natural bliss?

A. COFFEE-MATE® natural bliss® is an all-natural dairy creamer from COFFEE-MATE®. It's made with simple ingredients – milk, cream, sugar and natural flavor. It delivers a balanced taste that is lightly flavored and sweetened to let your coffee shine through. It comes in a variety of delicious flavors for you to find the perfect one for your cup.

Q.Does COFFEE-MATE® natural bliss® contain lactose?

A.Yes, because COFFEE-MATE® natural bliss® contains Grade A, homogenized milk and real cream, it contains lactose.

Q.Does COFFEE-MATE® natural bliss® contain dairy?

A.Yes, COFFEE-MATE® natural bliss® is made with Grade A, homogenized milk and real cream.

Q.Is COFFEE-MATE® natural bliss® Kosher?

A.Yes, our COFFEE-MATE® natural bliss® products are Kosher as supervised by the Orthodox Union (OU) and certified OU-D kosher by the Orthodox Union.

Q.Is COFFEE-MATE® natural bliss® gluten-free?

A.Yes, COFFEE-MATE® natural bliss® products are gluten-free.

Q.Does COFFEE-MATE® natural bliss® contain trans fat?

A.COFFEE-MATE® natural bliss® contains 0 g trans fat per serving.

Q.How should I store my COFFEE-MATE® natural bliss® product?

A.Since COFFEE-MATE® natural bliss® is made with Grade A, homogenized milk and real cream, it should always be kept refrigerated.

Q.How long will my COFFEE-MATE® natural bliss® product remain fresh?

A.COFFEE-MATE® natural bliss® should be used within 14 days after opening, or the use-by date (located on the cap), whichever comes first.

Q.Is the COFFEE-MATE® natural bliss® packaging recyclable?

A.While the COFFEE-MATE® natural bliss® bottles are recyclable, most areas, unfortunately, do not accept the bottles for recycling. The NESTLÉ COFFEE-MATE® natural bliss® Liquid bottle is made from a clear-pigmented plastic (PET), the cap is made from pigmented plastic (polypropylene (SPI code #5), and the pull ring is made from LDPE plastic, which can be recycled only in a limited number of communities in the U.S. While clear PET containers and bottles have the highest recycling rate of any type of plastic package, this is not yet the case for pigmented (colored) PET. Because of the present state of plastic recycling markets, there is relatively low demand, and therefore fewer recyclers, accepting pigmented PET for recycling. This means that the opportunity to recycle the NESTLÉ COFFEE-MATE® natural bliss® Liquid bottle most likely is not available for a majority of American consumers. It may or may not exist in your neighborhood. To determine whether your area is one that offers pigmented PET recycling, check with your local recycling drop-off center or curbside collection program.

COUPONS & PRINTING

Q.What are the requirements for printing coupons?

A. Please be aware of the following before continuing:

You may need to install coupon printing software from our coupon partner's site in order to get your coupon. Please note that this software is not spyware.

Disable any programs or browser options that prevent software downloads or block pop-up windows in your browser.

You need to have rights to install software on the computer from which you want to print.

Coupon printing is currently supported on Windows Operating Systems Vista, XP, and 2000 when used with Internet Explorer 6+, FireFox 2+, Netscape 8+, Chrome, Opera, Safari and most MSN and AOL browsers.
    If you are unable to print when using an MSN, AOL, or Compuserve browser, please try printing your coupon using Internet Explorer 6+.

Coupon printing is currently supported on Macintosh OSX 10.4 or higher when used with Safari 2+ and FireFox 2+.

Coupon printing is not supported on Windows 98/ME, Windows 7, Linux, or WebTV.

A small percentage of users experience difficulty printing coupons. If you are having difficulty, please click here.

If you are still experiencing difficulty printing, please contact us, and we'll try to respond as soon as possible.

WHERE TO BUY

Q.How can I find COFFEE-MATE® natural bliss® at a store near me?

A.We have a variety of flavors and not all retailers carry all of our products. Please check our Store Locator tool to find the product at a store near you.

Q.I can't find natural bliss® at my favorite retailer.

A.Can't find a product at your local store? Print this form and take it with you to request for them to carry your favorite natural bliss® products.

ABOUT US

Q.How do I contact COFFEE-MATE® natural bliss® with comments or feedback?

A. We value your feedback and would love to hear from you. We have Live Help available for you to have your questions answered in real time by instant chatting with a COFFEE-MATE® specialist. You can initiate an instant chat conversation by clicking the Live Help image at the bottom of every page Monday - Friday from 8 a.m. to 8 p.m. (EST).

Questions, inquiries or comments can also be submitted via the website by clicking on the "Contact Us" link at the bottom of any page. If you request a reply, we will answer your questions promptly via e-mail. We can also be reached at 800-637-8534 Monday - Friday from 8 a.m. to 8 p.m. (EST).

Q.What is the history of COFFEE-MATE®?

A. COFFEE-MATE® was the first to transform an ordinary cup of coffee into a creamy treat and remains the leading innovator in the non-dairy creamer category. In 1961, COFFEE-MATE® was introduced as the world's first non-dairy powdered creamer. COFFEE-MATE® soon established its position as America's most popular non-dairy creamer. This favored status was strengthened with the introduction in 1989 of NESTLÉ COFFEE-MATE® liquid, which quickly became the number one non-dairy liquid creamer on the market, a position it still holds today.

NESTLÉ COFFEE-MATE® sets the pace for the entire coffee creamer industry through its regular introduction of new and exciting flavors that keep consumers interested in turning "kitchen coffee" into "café coffee." Over the past couple of decades, COFFEE-MATE® has transformed how consumers enjoy their coffee through the introduction of dozens of new flavors, Special Edition and Seasonal flavors and fat free and sugar free varieties in both powder and liquid.

NESTLÉ COFFEE-MATE® introduced liquid seasonal flavor Peppermint Mocha in 2004 and expanded the seasonal line in 2005 to include Pumpkin Spice and NESTLÉ COFFEE-MATE® powder in Peppermint Mocha and Pumpkin Spice. Consumer response was overwhelmingly positive as people added some flavorful holiday fun to their daily coffee routine.

In 2011, NESTLÉ COFFEE-MATE® launched the first all-natural, dairy line of coffee creamer to the category with natural bliss ®. Made with simple ingredients including milk, cream, sugar, and natural flavors, COFFEE-MATE® naural bliss ® is an all-natural and delicious way to bring the best out of your coffee.

NESTLÉ COFFEE-MATE® is based out of Nestle USA's headquarters in Glendale, CA. COFFEE-MATE® is manufactured in the USA.