frequently asked questions

PRODUCT

Q.What flavors are available from COFFEE-MATE® natural bliss®?

A. COFFEE-MATE® natural bliss® currently comes in four delicious varieties that allow you to add your flavor, naturally: Cinnamon Cream, Hazelnut, Sweet Cream, and Vanilla.

To read about our other COFFEE-MATE® products in greater detail, please visit our Products Section.

Q.What is natural flavor?

A. A natural flavor is a substance obtained from plant or animal sources that provides the characterizing flavor for a food. For example, the natural flavors used in Coffee-mate® natural bliss® consist of extracts from organic certified vanilla sourced from Madagascar, cinnamon oils from Asia, extracts of hazelnuts sourced from the US, and dairy ingredients obtained from cream sourced in the USA.

Q.What sizes are available from COFFEE-MATE® natural bliss®?

A. COFFEE-MATE® natural bliss® is available in 16 fl. oz.

Q.Does COFFEE-MATE® natural bliss® have recipe suggestions?

A. We do have some great recipes with COFFEE-MATE® natural bliss® for you to enjoy, click here.

Q.Is the dairy in COFFEE-MATE® natural bliss® organic?

A. COFFEE-MATE® natural bliss® is made with Grade A, homogenized milk and real cream. We do not use organic dairy ingredients.

Q.Is it necessary to shake COFFEE-MATE® natural bliss®?

A. We recommend shaking the container prior to opening for the first time. Just give the bottle a gentle swirl after opening to avoid spills.

Q.What is COFFEE-MATE® natural bliss?

A. COFFEE-MATE® natural bliss® is an all-natural dairy creamer from COFFEE-MATE®. It's made with simple ingredients – milk, cream, sugar and natural flavor. It delivers a balanced taste that is lightly flavored and sweetened to let your coffee shine through. It comes in a variety of delicious flavors for you to find the perfect one for your cup.

Q.Does COFFEE-MATE® natural bliss® contain lactose?

A.Yes, because COFFEE-MATE® natural bliss® contains Grade A, homogenized milk and cream, it contains lactose.

Q.Does COFFEE-MATE® natural bliss® contain dairy?

A.Yes, COFFEE-MATE® natural bliss® is made with Grade A, homogenized milk and cream.

Q.Is COFFEE-MATE® natural bliss® Kosher?

A.Yes, our COFFEE-MATE® natural bliss® products are Kosher certified by the Orthodox Union and carry the OUD symbol.

Q.Is COFFEE-MATE® natural bliss® gluten-free?

A.Yes, COFFEE-MATE® natural bliss® products are gluten-free.

Q.Does COFFEE-MATE® natural bliss® contain trans fat?

A.COFFEE-MATE® natural bliss® does not contain trans fat.

Q.How should I store my COFFEE-MATE® natural bliss® product?

A.Since COFFEE-MATE® natural bliss® is made with Grade A, homogenized milk and cream, it should always be kept refrigerated.

Q.How long will my COFFEE-MATE® natural bliss® product remain fresh?

A.COFFEE-MATE® natural bliss® should be used within 14 days after opening, or the use-by date (located on the cap), whichever comes first.

Q.Is the COFFEE-MATE® natural bliss® packaging recyclable?

A.COFFEE-MATE® natural bliss®
The NESTLÉ COFFEE-MATE® natural bliss® Liquid bottle is made from a clear plastic (PET) and is recyclable in most areas. The cap is made from pigmented plastic (polypropylene (SPI code #5), and the pull ring is made from LDPE plastic, which can be recycled only in a limited number of communities in the U.S.

Q.What is COFFEE-MATE® natural bliss® Allergen Information?

A.Please always read the product label for the most current allergen information. For nut allergens, all COFFEE-MATE® natural bliss® is nut free; our natural bliss® Hazelnut flavor product is free of hazelnut allergens because the natural hazelnut flavor does not contain any proteins - which are the allergenic part of the hazelnut. Every batch of the natural bliss® Hazelnut flavor is tested before it is packaged to confirm the finished product will be free of hazelnut allergens.

Q.How can COFFEE-MATE® natural bliss® fit in a healthy, balanced diet?

A.All foods can fit into a balanced diet with regular physical activity. A good rule of thumb is to know how much COFFEE-MATE® natural bliss® you are adding and use in moderation for your perfect cup. Visit http://www.nestleusa.com/nutrition/beverage/calories-in-my-cup to learn more about Portion Awareness.

WHERE TO BUY

Q.How can I find COFFEE-MATE® natural bliss® at a store near me?

A.We have a variety of flavors and not all retailers carry all of our products. Please check our Store Locator tool to find the product at a store near you.

Q.I can't find natural bliss® at my favorite retailer.

A.Can't find a product at your local store? Print this form and take it with you to request for them to carry your favorite natural bliss® products.

ABOUT US

Q.How do I contact COFFEE-MATE® natural bliss® with comments or feedback?

A. We value your feedback and would love to hear from you. We have Live Help available for you to have your questions answered in real time by instant chatting with a COFFEE-MATE® specialist. You can initiate an instant chat conversation by clicking the Live Help image at the bottom of every page Monday - Friday from 8 a.m. to 8 p.m. (EST).

Questions, inquiries or comments can also be submitted via the website by clicking on the "Contact Us" link at the bottom of any page. If you request a reply, we will answer your questions promptly via e-mail. We can also be reached at 800-637-8534 Monday - Friday from 8 a.m. to 8 p.m. (EST).

Q.What is the history of COFFEE-MATE®?

A. COFFEE-MATE® was the first to transform an ordinary cup of coffee into a creamy treat and remains the leading innovator in the non-dairy creamer category. In 1961, COFFEE-MATE® was introduced as the world's first non-dairy powdered creamer. COFFEE-MATE® soon established its position as America's most popular non-dairy creamer. This favored status was strengthened with the introduction in 1989 of NESTLÉ COFFEE-MATE® liquid, which quickly became the number one non-dairy liquid creamer on the market, a position it still holds today.

NESTLÉ COFFEE-MATE® sets the pace for the entire coffee creamer industry through its regular introduction of new and exciting flavors that keep consumers interested in turning "kitchen coffee" into "café coffee." Over the past couple of decades, COFFEE-MATE® has transformed how consumers enjoy their coffee through the introduction of dozens of new flavors, Special Edition and Seasonal flavors and fat free and sugar free varieties in both powder and liquid.

NESTLÉ COFFEE-MATE® introduced liquid seasonal flavor Peppermint Mocha in 2004 and expanded the seasonal line in 2005 to include Pumpkin Spice and NESTLÉ COFFEE-MATE® powder in Peppermint Mocha and Pumpkin Spice. Consumer response was overwhelmingly positive as people added some flavorful holiday fun to their daily coffee routine.

In 2011, NESTLÉ COFFEE-MATE® launched the first all-natural, dairy line of coffee creamer to the category with natural bliss ®. Made with simple ingredients including milk, cream, sugar, and natural flavors, COFFEE-MATE® naural bliss ® is an all-natural and delicious way to bring the best out of your coffee.

NESTLÉ COFFEE-MATE® is based out of Nestle USA's headquarters in Glendale, CA. COFFEE-MATE® is manufactured in the USA.

sweet cream

Lovely & lightly sweet, made with cream sourced in the USA & a hint of sugar

more info

vanilla

Smooth & sweet, with subtle flavor made with organic vanilla bean extracts from Madagascar

more info

hazelnut

Perfect touch of nutty real hazelnut flavor balanced with a hint of sugar

more info

cinnamon cream

Just a touch of sugar & real cinnamon spice extract

more info